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Customer Satisfaction and Needs Assessment: A Report about Uganda’s Insurance Sector

This survey was commissioned by the Financial Sector Deepening Uganda (FSDU) on behalf of Uganda Insurers Association (UIA). The survey was implemented by Ipso was conducted within the major towns of the four regions of Uganda. The overall objective of the survey was to assess the satisfaction levels of different stakeholders within the Insurance sector and to identify service gaps and propose […]

Kampala Private Schools Market Study Full Report

CapitalPlus Exchange (CapPlus) prepared this analysis for financial institutions in Kampala to provide insights on the market opportunity represented by low-fee private schools. The report includes: • Description of the size and nature of low-fee private schools in the city, covering topics such as the schools’ general characteristics, legal status, infrastructure, management, current use of […]

Kampala Private Schools Market Study Summary Report

The research explores the opportunity for financing low-cost private schools. A total of 223 school proprietors and local education officials were interviewed in this study. The top-line findings from the study show that an estimate of 84% of children in Kampala are enrolled in low-cost private schools. The findings further show that the schools surveyed […]

Agency Banking in Uganda An Assessment of the Potential Challenges and Opportunities

FSD Uganda is an independent, not for profit company. We support innovation, conduct research and help promote and improve policy, laws and regulation that shape the financial sector. Our objective is a deeper, broader and more inclusive financial sector in Uganda. We contribute to improving the livelihoods of Uganda’s low income households and support economic […]

Uganda 2013 FinScope Main Report

To date, FinScope surveys have been carried out in 18 African countries including Uganda. FinScope III survey for Uganda follows two previous-FinScope I and II surveys carried out in 2006 and 2009 respectively. Like the previous FinScope I and II, FinScope III gathered detailed demographic information for the\r\n adult population (individuals aged 16 years and […]

Agent Network Accelerator Survey: Uganda Country Report 2015

The findings, based on interviews with over 2,200 mobile money agents interviewed in 2015, the ANA Uganda report, funded by the Bill & Melinda Gates Foundation, FSDU, IFC, FSDA and the United Nations Capital Development Fund (UNCDF) highlights findings on the DFS agent landscape in Uganda covering agent profitability, transaction volumes, liquidity management and other […]

Market Research Report For Northern Uganda

The main objective of the market research was to assess the needs, preferences and capacities of the potential customers in Oyam and surrounding districts. This document presents the findings of the study. The study covered six districts of Oyam, Gulu, Amuru (including Nwoya), Kiryandongo, Apac (including Kole) and Lira. According to National population and housing […]

Uganda National Small Business Survey Report

The National Small Business Survey assessed the nature and scope of MSMEs in Uganda. The purpose of the survey was to identify constraints to MSMEs’ development and growth with a focus on access to finance, infrastructure, business development services, markets and technology

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