Digital Transparency and Informed Consent

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    The Uganda Communications Commission (UCC), with support from Financial Sector Deepening (FSD) Uganda, partnered with the Busara Center for Behavioral Economics to undertake a study on consumer awareness of data use and privacy.

    Our findings highlight important differences between consumers who use smartphones and those who use basic feature phones that do not have internet access, particularly in regards to how they engage with digital services, and their risk perceptions and preferences. We also found that the summary significantly increased comprehension of Terms and Conditions, and sending the summary by USSD was more effective for comprehension than sending the summary by SMS.

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